Property Management Testimonials

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Golden Rule Real Estate has a great hard working staff and everybody seems to be enjoying what they’re doing. I’ve been working here since 2017.  Scott and Jennifer are two great people to work with and there tenants seem very happy with the management.

Chris

We are ecstatic to have Scott and his team now managing our condo HOA which has been in distress for a long time. The changes for the better were immediate! He negotiated a better deal on the trash and dumpster service right away. That’s been a huge savings for the HOA and a relief to all the property owners. The lawn care service he uses has also done a great job and the property looks better then it has looked in a long time.

Golden Rule’s professionalism and responsiveness has been fantastic so we couldn’t be more pleased! Give them a call if you’re considering property management services. You’ll be so glad you did!!

V.P.

My husband and I have had rental properties for many years and we always rented and maintained them ourselves. We thought we would always be able to continue working. Then my husband got very sick and was unable to do our maintenance. I tried to carry on hoping he would be able to work again. This did not happen. Time marched on and I was in an accident that left me incapacitated. We got Golden Rule Property Management to manage our properties. They are doing a great job! We are elderly and really appreciate what they are doing for our properties. Golden Rule is efficient, they work hard, and they do not give up. I would recommend them to anyone who has rental property and needs help in renting and managing it.

Wynness K.

Scott Gray and his Golden Rule team have been managing Marinawoods II Condominiums since August of 2016. Marinawoods II had been looking for a property management agent for four years when I received a flyer from Golden Rule in the mail. I called Scott and explained our situation, which was grave. Marinawoods II had chronic delinquencies with association fees, and was on the verge of financial collapse. Golden Rule stepped in and reduced our operating cost by 50%. In addition, Golden Rule has the economies of scale that ensure collection of required fees from association members. Scott is accessible, professional, and knowledgeable. It has been a pleasure working with him to turn Marinawoods II around. In summary: The grounds have never looked better, and our finances are the best they have been in a decade.

Jim Skinner


The Golden Rule Real Estate Team has been such a pleasure to work with! Scott’s attention to detail and dedication to HOA management has made life smoother and more productive for so many. I always recommend Scott and his team to anyone with HOA (or any) real estate management needs in the Huntsville area!

BJR


Good Morning Scott,

My husband and I were in town over the weekend and noticed the property looks considerably better!!!! The crepe myrtles on the corners of both buildings need to be cut back so they don’t overhang the roof/gutters and hit the upstairs windows but other than that it looks great!

Again many thanks to you and your team for making a difference in our community.

Victoria Pearson


Thank you very much for your help, honesty, and professionalism with our rental property. I really appreciate your open communication and consistently keeping in touch with us. I will recommend Golden Rule to anyone without hesitation. Thank you!!!

Regge


I have the utmost respect for Scott’s abilities and integrity….Scott has been extremely diligent in responding to the numerous issues and complexities that always come up.

Wayne C. Harris
Harris Family Enterprises


Scott Gray, and the entire team at Golden Rule Real Estate are fantastic. They are managing my property and they are very good with communication, do a great job maintaining my property and maximizing profit while minimizing expenses. Highly recommend them.

Iraj H.


“The team at Golden Rule are professionals. I have 3 properties in Huntsville, and Scott and his team have completely turned them around. They put into motion experience and practicality, and took my properties from being nearly empty, to full. They can develop a plan of action, and execute in short amounts of time. Always professional, courteous and responsive. Great management company.”

Sam P.


Golden Rule management team has the necessary characteristics needed for successful multifamily investing. To be successful, you must have a property management team that is not only professional and trustworthy, but also understands the importance of keeping expenses low while maintaining the property at premium level of desirability so that occupancy rates stay high while staying competitive with current market rental rates. Golden Rule is the company I recommend.

Len J.


Hi Scott,
Just wanted to thank you for everything you have done for us and for the house. I also want to thank you for adding me to your circle of friends. Have a great weekend with your wife and family.

M.


Scott,

Thank you very much for everything you have done and for managing to get respecting tenants for our house. I hope that they enjoy the house as much as I have. I really miss it a lot.

Margarite B.


Scott and his team have accomplished more in the past three months than my previous management company had in three years. Scott truly has the mindset to manage investment property well, can see what needs to get done to turn a property around, and executes quickly. For once in a very long time, I can see a return to profitability.

Sam P.


Scott,

You have brought us out of the gutter successfully! We are seeing yet another month of record rents and will hopefully move to only 3 vacant units in the next few weeks.

Sam H.


 

NavyLogohiresAfter years of managing my thirteen rental properties myself, I retired and it became increasingly difficult to keep up with all of the responsibilities of property management. My properties were more than half vacant (7 of the 13 units were vacant) and I had to get help. Mrs. Elvira Venson, of the Golden Rule Real Estate Team, got all of the units rented and was extremely professional and efficient. Not only did she get new tenants in quickly,   but was able to increase the rent and secure long-term lease agreements. Golden Rule Real Estate Team kept me completely informed during the process and was always available to answer any of my questions. I have complete trust in their abilities and am very happy I turned my properties over to Golden Rule and Elvira. I highly recommend the Golden Rule Real Estate Team and Mrs. Elvira Venson for anyone’s property management needs.

Gregory D. Bliss,
Timberbrook, LLC


Southern Community BankScott,
I would like to express how much I enjoy working with you and your team. You are truly one of my favorite clients. You are easy to work with and quick to respond. I love that you are proactive, honest, and dependable. You are a banker’s dream customer, and I thank you for that.

Terri Nicholson,
Market President


Dear Scott,

Good day. Thank you so much for this email. My family and I will be praying for your mother and your whole family.

Thank you for the support you have given to us, and to the kids of New Hope Homes. You have truly been a blessing to them each month. Your kindness and generosity sits on their smiles each day.

We are blessed by you. Thanks again. 

With gratitude and prayers for you all,
Mbanda Family!


Scott,

I can’t tell you how much I appreciate all that you have helped me with.  You went well above and beyond what anyone would have done when you helped me transition from owner/ occupant to owner/ renter.  You have exhibited unrelenting patience with me as I have begun the learning process of having renters and the challenges associated. You have taught me things about dealing with people who I never learned in 26 years of military and 23 years of the fire service.

A great person surrounds themselves with great people.  You have done that with the Golden Rule Real Estate Team, and I feel secure in the way ahead and in my relationship with the company.

Very respectfully,
Captain Travis Miller


Scott,

I am really grateful to you and your team for managing my little 4-plex.  I feel like you have done a great job and given me the service and attention that you would have to a much bigger client.  And, I know you have given back to our community.  Thank you for all of your help.  I really appreciate it.

Best wishes to you and your family,
Kathy L.

When asked about Scott Gray, I describe him as an honest, reliable, and customer-oriented person. I have worked with Scott for a number of years and throughout those years, I only have good things to say about him as a person and businessman.
— Karl Willock
Nor’wood Commercial Development

Scott and his group have done an outstanding job. They are honest, communicative and add the “extra” effort often necessary to see all parties end up in a “win-win” situation. I would recommend Scott and his Golden Rule Team to anyone without hesitation.

— Fred Vietch
Nor’wood Commercial Development

Scott,

I appreciate you taking a close look at the charges. We had so much going on this summer with our move back to the United States that I guess I never saw the charges in the different months. You are a man of integrity.

 

— Mark

The above testimonial is in response to the following e-mail from Golden Rule Real Estate’s owner Scott Gray…

Hi Mark,

We finished going through your account and found the following:
We charged you admin fees on the carpet and paint 3 different times so we refunded all three admin fees of $159.12, $417.12 and $456.91 for a total of $1,033.15 charged in August and September 2013.
We also charged you twice for the painting which was $1,924.00 so we credited you back for that too.
We then charged the correct amount for admin fees which is 8% of 5776.48 for a total of 462.12.
Please see attached 2013 and 2014 Rental owner statements for additional questions.
Net result is we wired $2,051.60 to your account to make it even.
Please review and let me know if you have questions.
— Scott Gray
Owner Golden Rule Real Estate Team

Wanted to send a note to thank you all for your efforts over the years with my property.  You’ve been excellent to work with, extremely professional, responsive, patient with the property, and have made my life a lot easier – not to mention the positive outcome on the sale. I’m always happy to recommend your team. 

— Steve R. owner of 1144 Mazatlan


I just went by the house to look at the paint job and it looks SUPER. The guys were very professional and did a great job, and I can honestly say I’d recommend them to anyone who asked for a referral.

Thanks so much for giving us their info – I really appreciate it!

Joyce R of Barnes Blackwell & Co, PC

property manager US Air Force officer testimonialThank you for your expert services in managing my duplex.  I truly would not have a clue where to start or what to do without your guidance.  I appreciate your knowledge, professionalism, and patience with me.  I am very fortunate to have found a truly professional organization such as you run.

Take care and my best wishes to you and your family in the new year.
CM Sargent Travis Miller

 

“…At first I was leery of this long distance relationship, but Scott and Saul have made this extremely simple for me. I rarely have to drive down there…” – read entire testimonial

“…Our house was on the market for less than a month during the off-season for rentals; we moved out and three days later good tenants moved in to the house …… The great part is they do all the legwork, multiple background checks, and exhaustive research to make sure you get good tenants…” – read entire testimonial

“…I turned my house over to Scott and Bernie from [Golden Rule Real Estate Team] in Jan of 2012 and I almost immediately had results…” – read entire testimonial

“…Myself and my husband have been extremely happy with Scott Gray and [Golden Rule] Property Management…” – read entire testimonial

“…they took good care of my client and I continue to include them as a preferred property manager…” – read entire testimonial

“…Scott runs a very professional organization and employs quality, hardworking people to lease and manage properties…” – read entire testimonial

“…Not only did he get new tenants in quickly, but was able to increase the rent and secure long-term lease agreements…” – read entire testimonial

“…There isn’t a day that goes by that I cannot reach them by phone or email…” – read entire testimonial

“It is refreshing to know that there is a company, more specifically, [Golden Rule Real Estate Team] , that is devoted to excellent customer service and that understands the challenges unique to the military family”…”this is most amazing to me as you placed my needs above those of the company. I sincerely appreciate how grateful you are to the men and women and the family members of those who serve the Nation’s Armed Forces…” – read entire testimonial

“I have the privilege of being the Banker for Scott Gray and [Golden Rule] . I have served in this capacity for the last 7 years…” – read entire testimonial

“…I will only refer Scott for property management.”



I live in Boulder and the [Golden Rule] team manages my rental in Colorado Springs. At first I was leery of this long distance relationship, but Scott and Saul have made this extremely simple for me. I rarely have to drive down there; they take care of everything for me in a professional, courteous, and efficient manner. All this for a reasonable fee. With the dynamic rental market there, they do a great job getting the place re-leased with little to no vacant months. Jeb Brewster recently did an awesome job getting the house leased at a better rate with no space between renters (something I always worry about in the winter). The [Golden Rule] team has my full confidence, and I would recommend them to anyone who wants to remove the headaches of managing rental properties.

John



[Golden Rule] was the only property management company that was recommended to us by a trustworthy source. We decided to meet with them and see for ourselves; we are thankful we did! Our house was on the market for less than a month during the off-season for rentals; we moved out and three days later good tenants moved in to the house. The process was easy, straightforward, and professional. The great part is they do all the legwork, multiple background checks, and exhaustive research to make sure you get good tenants and you are included in the selection process every step of the way. Thanks [Golden Rule] and keep up the excellent work!

Cassaundra S.


Scott Gray had spoken to the agents at Sellstate a while back and I know several agents who use your company and highly recommend [Golden Rule] .  I’m happy to have someone reputable to refer people to!

Robin Searle



property management testimonial from US Army officerMy name is Ross Mitchell and my property was 7095 Ancestra Dr, Fountain Colorado. Scott Gray was my neighbor and a very great friend. My house had been on the market for two years with Acquire Homes and had very little activity. I turned my house over to Scott and Bernie from [Golden Rule] in Jan of 2012 and I almost immediately had results.

[Golden Rule] placed a renter in there till the sale and that was a good feeling to know someone was in there and taking care of the property rather than letting it go to garbage such as had happened with the other realtor. I want to say that Bernie McDonald was always there for me via phone to answer all my questions and to just listen to me complain about Bank of America and how they conduct business as well as treating the little guy. Bernie accepted phone calls from me at all times of the day and on weekends when I had concerns with my property, He is always polite, respectful and very helpful. Bernie walked me through all the paper work steps that were needed to progress with the short sale and finally represented us on the closing date, I honestly could keep praising him for all his hard work.

So with that said, thank you to all the [Golden Rule] staff for everything they did for my wife and I. We thank you and appreciate all of you.

Ross Mitchell



Myself and my husband have been extremely happy with Scott Gray and [Golden Rule] Property Management. We were displaced as a result of the Waldo Canyon Fire and Scott immediately contacted us to see how he could help. We struggled to find a rental home that would work for us and our pets while our home is being rebuilt. As soon as we let Scott know we were struggling with housing he came up with a great home for us to settle in to during the rebuild process. In addition, with not having rented in many years, Scott was great with working with the property owners to get some needed items repaired and/or replaced so that we could settle in comfortably. This has been a great relief to us during this most stressful time.

Mike and Diane Miller



property manager testimonial from Platinum Group

I called [Golden Rule] because of a strong testimonial from Mike Kunce, who is a good friend of mine, they took good care of my client and I continue to include them as a preferred property manager.

Melissa, Fanelli Team



I have had a great experience working with [Golden Rule] . Scott runs a very professional organization and employs quality, hardworking people to lease and manage properties. One of these employees, Saul Levy, has worked closely on my properties. Saul is a young guy with a lot of energy and a passion for excelling on management of real estate. While many younger guys overlook the details in transactions Saul has no propensity for this type of behavior. He has always been thorough in his dealings with my properties which is rather rare for someone of his age. I completely trust his management of my properties and recommend him for anyone wanting first rate management.

Justin Ersch




property manager US Air Force officer testimonialAfter years of managing my two rental properties myself, I accepted a military assignment in Las Vegas and it became increasingly difficult to keep up with all of the responsibilities of property management. Both properties were being vacated at the same time and I had to get help. Mr. Saul Levy, of the [Golden Rule Real Estate Team] , got them both houses rented within 30 days and was extremely professional and efficient. Not only did he get new tenants in quickly, but was able to increase the rent and secure long-term lease agreements. He kept me completely informed during the process and was always available to answer any of my questions. I have complete trust in his abilities and am very happy I turned my properties over to [Golden Rule] and Saul. I highly recommend the [Golden Rule Real Estate Team] and Mr. Saul Levy for anyone’s property management needs.

Brent Caldwell, Lt Col, USAFR




property management testimonial from US Army officerThe [Golden Rule] Management Team has truly been a blessing to my wife and I.  Being in the military we are unable to watch over our property on a regular basis so enlisting the help of [Golden Rule] was crucial.  They are true professionals.  There isn’t a day that goes by that I cannot reach them by phone or email.  There is not a job too small for them and their support to military families is amazing.

Douglas Bogdanowitz, Captain US Army – USMA Graduate



I would just like to say that since [Golden Rule’s] property managers took over the property management of Drakestone Townhomes from Fidelity Reality it has been much better. Before if something was broken or needed done around the apartment, it was like pulling teeth to get someone from Fidelity to take action. Scott, however, not only is very quick to get done what is needed, but he also has been doing many very needed improvements to the property. In addition, Scott always has the time to talk with anyone here in the complex and has, on a number of occasions, stopped by to pick up the rent in person as to save me the time of going to the office to drop it off. He has become the best property manager I have ever had and look forward to working with him for some time to come.

James Anderson



property management firmWhen asked about Scott Gray, I describe him as an honest, reliable, and customer oriented person. I have worked with Scott for a number of years and throughout those years, I only have good things to say about him as a person and businessman.

Karl Willock Nor’wood Commercial Development



property management firm…Scott and has group have done an outstanding job.The are honest, communicative and add the “extra” effort, often necessary, to see all parties end up in a “win-win” situation. I would recommend Scott and his firm to anyone without hesitation.

Fred Vietch, Nor’wood Commercial Development




property manager US Air Force officer testimonialIt is refreshing to know that there is a company, more specifically, [Golden Rule Real Estate Team], that is devoted to excellent customer service and that understands the challenges unique to the military family. Each time I reached out to your team, the level of support and the timely response far exceeded my expectations. You went above and beyond to ensure my needs were met….this is most amazing to me as you placed my needs above those of the company. I sincerely appreciate how grateful you are to the men and women and the family members of those who serve the Nation’s Armed Forces. I am so very pleased with your service and I will recommend your business to others. Don’t change a thing…you got it right.

Cheryl R. Robinson, CMSgt, USAF, (Ret)




I have the privilege of being the Banker for Scott Gray and [Golden Rule Real Estate Team] . I have served in this capacity for the last 7 years. Scott Gray is an upstanding member of our business community. He handles his business endeavors with utmost professionalism, integrity and personal attention. In the years that I have known Scott, I have witnessed his creativity, tenacity, and willingness to roll up his sleeves and do whatever needs to be done to achieve success. His integrity and authenticity are traits that are refreshing to find in the business community today. It is my pleasure to highly recommend and endorse Scott Gray and [Golden Rule Real Estate Team] .

Lisa A. Rutherford, CTP Sr. Vice President Cash Management Manager



Mr. Gray along with his staff were very attentive to our needs, our interests and our concerns. He, also, was very insightful contributing information that we had not considered but assisted us with making our ultimate selection. Scott was always available by phone and was the most efficient of any agent I have encountered, returning calls and addressing concerns in a timely and forthright fashion. Finally, comparing Scott with the other agents revealed a sense of honesty and duty not previously witnessed by this individual. He, Scott, works for his clients and carries through with negotiations on behalf of his customer from the start of negotiations to the completion. For us, he was also instrumental in the build out of our space, suggesting contractors and things to consider when proceeding with such a venture. As a physician, Mr. Gray walked me through the process, negotiated on our behalf and ensured that we were protected from the initiation of the lease and even ensuring a fair price to us upon renegotiating the lease should we choose to do this year down the road. Mr. Gray is an honest, hardworking agent that believes in what he does and reflects honesty and sincerity unlike most agents.

Steven M. Benecke, M.D.




property management testimonial from remax
Scott is a true professional, takes good care of the clients, speedy with phone call backs just does an A+ job all the time. I will only refer Scott for property management.

Mike Kunce, ReMax



I have the utmost respect for Scott’s abilities and integrity….Scott has been extremely diligent in responding to the numerous issues and complexities that always come up.

Wayne C. Harris, Managing Member, Harris Family Enterprises, LLC